What We Offer
Managing payroll administration, contractor paperwork, timesheets and back-office processes takes time, attention and consistency. When it goes wrong - late payments, missing documentation, disorganised records - it creates real problems for your team and your business relationships. Getting it right quietly in the background is exactly what this service is designed to do.
Led by Abbie Shone, our payroll and administrative support covers the coordination and administrative side of payroll and people operations. We work closely with your existing accountants, payroll providers and HR professionals - handling the admin flow so that the specialists can focus on the regulated work they're trained for.
This is not a regulated accounting, payroll or tax service. Where that expertise is needed, we work alongside your appointed professional advisers. What we provide is the organised, reliable administrative layer that keeps everything flowing correctly - timesheets submitted on time, records maintained, communications tracked, documentation filed.
Key Benefits
Timesheets and payroll data submitted accurately and on time
Contractor onboarding documentation handled consistently
Clean records and documentation that hold up to scrutiny
Reliable liaison with your payroll provider, accountant or HR team
Reduced administrative burden on founders and office managers
Consistent processes that work the same way every pay period
Clear paper trail for employment, contractor and expense records
Support during busy periods such as year-end or team growth phases
Our Process
Current State Review
Understand your current payroll and admin setup - tools, providers, team size, and where things currently break down.
Process Mapping
Document exactly what needs to happen, when, and by whom to keep payroll and admin running cleanly.
Provider Coordination
Establish clear working relationships with your accountant, payroll provider and any HR platform.
Ongoing Administration
Take ownership of the recurring admin cycle - timesheets, data collection, document management and communications.
Records & Documentation
Maintain organised, accessible records so that nothing is lost and everything is easy to find when needed.
Reporting & Handover
Regular updates on what's been processed, and full documentation for any future handover.
Case Studies
See how we've helped our clients achieve their goals with this service.
Fixing a Broken Payroll Admin Process for a Growing Team
A business that had grown from two to twelve people in 18 months had never formalised its payroll admin. Timesheets were inconsistent, expense submissions were late, and the accountant was regularly chasing the founder for information at month end. We mapped the required admin cycle, implemented a simple tracking system, and took over the monthly coordination entirely.
Results:
Month-end accounts submitted on time for the first time in eight months. Founder no longer involved in routine payroll admin. Accountant confirmed a significant reduction in back-and-forth.
Contractor Admin Setup for a Project-Based Business
A consultancy working with multiple freelance contractors had no consistent onboarding documentation, no organised records, and some contractors had been working without signed agreements for months. We built a contractor onboarding pack, set up proper records, and implemented a simple process for each new engagement.
Results:
All contractors brought into a consistent admin structure. Documentation gaps identified and resolved. Clear process in place for future hires.
What Our Clients Say
We had three different contractors on different arrangements and payroll was a mess every month. Abbie sorted out the whole process, set up a proper system, and we've had zero issues since.
Patrick Nolan
Founder, Nolan Group
The admin side of our people operations was always the last thing we got to. Having Abbie handle it means it actually gets done properly and on time, every time.
Hannah Cross
Director, Cross & Partners
Frequently Asked Questions
Do you provide payroll calculation or tax advice?
No. We handle the administrative coordination side of payroll - collecting and submitting data, managing documentation, liaising with your provider - but regulated payroll calculation, tax advice and employment law guidance remain with your appointed professional advisers. We work alongside them, not instead of them.
What size businesses do you work with?
Typically small to mid-size businesses and growing teams - from founders with their first few hires, through to companies with 20–50 employees. The work scales with your team size.
We already have an accountant. How does this fit?
We work with your accountant, not instead of them. We handle the admin flow - ensuring your accountant receives what they need, when they need it, in the right format - so they can do their regulated work without chasing you or your team for information.
Can you help us set up a payroll admin process from scratch?
Yes. For new businesses or those that have grown without establishing proper payroll admin processes, we can design and implement a clean system - tools, documentation, timelines and responsibilities - from the ground up.
What tools do you work with?
We're comfortable with a range of tools including Xero, QuickBooks, Sage, Notion, Google Workspace, and various HR platforms. We adapt to what you and your providers already use.
Can you handle contractor onboarding and documentation?
Yes. Contractor agreements, IR35 documentation (for UK clients), onboarding paperwork, right-to-work checks coordination and contractor records management are all part of what we handle. We work with your legal advisers where regulated employment or contract questions arise.
Related Services
Operations & Business Support
Broader operational support - process improvement, coordination and business admin.
Founder & Strategic Advisory
Strategic and hands-on support for founders managing growth and team changes.
Technology & AI Consultancy
Automate payroll admin workflows and reduce manual data handling.