What We Offer
Most growing businesses have the same problem: too much manual work connecting systems that should talk to each other. A new client comes in and someone spends 45 minutes copying information across four different tools. An invoice is raised in one system and manually re-entered in another. A weekly report is compiled by hand from data that already exists in three places.
Business process automation means identifying exactly where those bottlenecks are, designing a workflow that eliminates the manual steps, and building it using the right tools for your stack — whether that's n8n, Make, Zapier, direct API work, or a custom integration.
We work through a clear three-stage process: map the current state in detail, design the automated future state, then build and test it. Every automation we deliver includes documentation so your team understands what runs, how it runs, and what to do if something breaks.
Key Benefits
Eliminate repetitive manual data entry between systems
Reduce human error in multi-step administrative processes
Free your team for higher-value work
Faster onboarding, fulfilment and reporting cycles
Integrations that work cleanly with your existing stack
Clear documentation — no black-box workflows
Measurable time and cost savings from day one
Scalable processes that hold up as the business grows
Our Process
Process Mapping
Walk through your current workflows step by step — identify every manual touch point, system hop and bottleneck.
Automation Design
Design the future-state workflow — what triggers it, what data moves where, and where human review points are needed.
Tool Selection
Choose the right automation platform for your stack and budget — n8n, Make, Zapier or direct API, based on what actually fits.
Build & Test
Build the workflow, test it against real data, and handle edge cases before it goes live.
Go Live & Monitor
Deploy, monitor for the first two weeks and fix anything that surfaces in real use.
Documentation & Handover
Full documentation of what was built, how to maintain it, and how to extend it — your team owns it.
Case Studies
See how we've helped our clients achieve their goals with this service.
Automating a Manual Client Onboarding Process
A professional services firm was manually copying client data between three systems every time a new client signed. We mapped the process, built an n8n workflow connecting their CRM, contract tool and project management platform, and eliminated the manual steps entirely.
Results:
Onboarding time reduced from 45 minutes to under 5 minutes per client. No more data entry errors. The team reclaimed roughly 6 hours per week.
AI-Assisted Content Operations
A growing media business needed to process and categorise large volumes of incoming content daily. We designed an AI-assisted pipeline using LLM APIs and n8n to automate categorisation, tagging and routing — with a human review step built in for quality assurance.
Results:
Processing time cut by 70%. Editorial team focused on higher-value decisions rather than manual triage.
What Our Clients Say
Frequently Asked Questions
What is business process automation?
Business process automation (BPA) means using software to perform repetitive, rule-based tasks that are currently done manually. Examples include automatically moving data between systems when a new customer signs up, generating and sending documents when a trigger fires, routing approvals without manual chasing, and synchronising information across your CRM, finance and operations tools.
What tools do you use for automation?
We work primarily with n8n for complex, multi-system workflows — it is open-source, self-hostable and highly flexible. For simpler integrations we use Make (formerly Integromat) or Zapier. Where native integrations or direct API work is more appropriate, we use those. We recommend the right tool for your specific situation rather than defaulting to one platform.
What kinds of processes can be automated?
Common examples include: client onboarding workflows (copying data between CRM, project management, finance and document tools); invoice and payment processing; lead routing and follow-up; report generation; inventory and order management; HR and payroll administration triggers; and content or data processing pipelines. If a task follows consistent rules and involves moving data between systems, it is usually automatable.
How much time does automation typically save?
It varies significantly by process. We have reduced client onboarding from 45 minutes to under 5 minutes per client. We have cut manual content processing time by 70%. Before starting an engagement we estimate the time saving so you can make an informed decision about whether the investment is justified — we only proceed if the numbers make sense.
Do I need technical staff to maintain automations?
No. We build automations with non-technical maintenance in mind and provide documentation written for operators, not developers. For n8n deployments we set up monitoring and alerts so you know if something stops working. For ongoing support we offer a maintenance retainer.
How long does a typical automation project take?
A single-process automation typically takes one to three weeks from discovery to go-live. More complex multi-system integrations or process redesigns take four to eight weeks. We scope each project clearly before starting.
Related Services
Technology & AI Consultancy
Broader technology strategy, AI workflows and systems architecture.
CRM Integration
Connect your CRM to the rest of your stack as part of a wider automation programme.
Technology Audit
Understand your full stack before designing automations across it.